What Is ReviewScanGo? #
ReviewScanGo is a post-purchase engagement platform designed to help eCommerce brands connect with customers after a product has been delivered.
Using a QR code placed inside your packaging, ReviewScanGo guides customers through a structured Smart Funnel that:
- Collects valuable product feedback
- Captures customer contact information
- Encourages public reviews from satisfied buyers
- Privately records negative feedback for internal resolution
- Delivers promotions or free gifts
All while staying compliant with marketplace policies.
ReviewScanGo works with:
- Amazon
- eBay
- Walmart
- Etsy
- Shopify
- WordPress
- Custom branded stores
Why Use Our Smart Funnel #
Most brands struggle with post-purchase communication because:
- Marketplaces restrict direct messaging
- Review policies are strict
- Customer feedback is inconsistent
- Email capture is difficult
The Smart Funnel solves this by creating a structured, compliant customer experience triggered by a simple QR code.
Instead of hoping customers leave reviews, you guide them through a controlled flow.
How the Smart Funnel Works (High-Level) #
Here’s the strategy behind it:
- A customer purchases your product.
- They scan the QR code inside your packaging.
- They enter your branded funnel experience.
- They provide feedback.
- The system determines the appropriate next step.
The funnel uses optional intelligent review routing:
- Positive experience → Option to leave a public review
- Neutral or negative experience → Feedback is captured privately
This allows you to:
- Increase review rates
- Identify unhappy customers early
- Improve product quality
- Protect your brand reputation
This option can be disabled at any time in campaign settings.
Compliance First #
ReviewScanGo is designed to help you stay compliant with marketplace policies.
You are never gating reviews or incentivizing reviews directly. Instead, you are:
- Offering a promotion or gift
- Collecting voluntary feedback
- Giving customers a choice
You can also disable Smart Review routing at any time in campaign settings. We take review compliance seriously, you can read more about how we stay 100% compliant here.
What Makes Us Different? #
Unlike static insert cards or direct review requests, the Smart Funnel:
- Tracks every scan
- Stores customer data securely
- Automates routing logic
- Centralizes gift fulfillment in the Claims Center
It turns your packaging into a measurable engagement and retargeting channel.
Next Step #
If you’re ready to set up your first campaign, read:
👉 Start Here: How to Launch Your First Campaign Funnel
If you’d like to understand the exact customer journey after scanning the QR code, read: