Running Out of Coupon Codes

If your promotion uses single-use coupon codes and your available codes are depleted, your Smart Funnel will automatically stop issuing coupons.

This ensures each customer receives a valid, unused code.

What Happens When Codes Run Out #

When your code pool reaches zero:

• Customers can still complete the funnel.
• No new coupon codes will be delivered.
• Redemptions requiring a code will remain pending until new codes are added.

To avoid interruptions, we recommend monitoring your available code count regularly.

How to Add More Coupon Codes #

You can add additional codes at any time:

1. Go to Promotions in your dashboard.
2. Select the promotion you want to update.
3. Locate the Coupon Codes List section.
4. Add new codes to the list (one per line).
5. Save your changes.

New codes become available immediately after saving.

Best Practice #

To prevent campaign disruption:

• Upload codes in bulk when possible.
• Keep a reserve of additional codes ready.
• Periodically check redemption volume during high-traffic campaigns.

If you anticipate large redemption volume, consider uploading a larger batch of codes in advance.