---
title: Campaign Not Active
description: "If you are unable to set a campaign to **Active**, it is likely due to your current subscription status. ![](https://help.reviewscango.com/wp-content/uploads/2026/03/Screenshot-2026-03-04-at-12.13.05-PM-1024x199.png) ## **Why This Happens** Only accounts with an active **paid subscription** can activate campaigns. If your account is on a…"
url: "https://help.reviewscango.com/docs/campaign-not-active/"
updated: "2026-03-04"
category: "Troubleshooting & Support"
---

# Campaign Not Active

If you are unable to set a campaign to **Active**, it is likely due to your current subscription status.

![](https://help.reviewscango.com/wp-content/uploads/2026/03/Screenshot-2026-03-04-at-12.13.05-PM-1024x199.png)

## **Why This Happens**

Only accounts with an active **paid subscription** can activate campaigns.

If your account is on a **Trial plan**, campaigns cannot be set to Active. Trial accounts are limited to preview access only.

This means:

- Your Smart Funnel can only be viewed in Preview Mode.
- QR codes cannot be scanned or used publicly.
- Customers cannot access the live funnel.

## **How to Activate a Campaign**

To activate a campaign:

1. [Upgrade](https://reviewscango.com/plans) to a paid subscription.
2. Return to your Campaign settings.
3. Toggle the campaign status to **Active**.
4. Save your changes.

Once activated, your funnel will be live and your QR code will begin working immediately.